Trust & Safety Strategic Advisory
In an era where real world harms increasingly originate from online activity, many businesses are unprepared to effectively respond to the risks that manifest on their services. We equip your organisation with the tools, solutions and knowledge to thrive in an ever-evolving risk landscape.
Portfolio Risk Management for Investors
Investors are exposed to unforeseen safety-related challenges when they fail to conduct rigorous risk assessments prior to investing in technology ventures. These challenges, often stemming from flawed design or safety choices, can manifest later and significantly impede a venture's growth trajectory. Limited availability of publicly accessible data complicates the ability to accurately predict such risks through traditional approaches to fundamentals.
What we do :
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Conduct comprehensive risk assessments and develop customised scenarios that explore potential outcomes based on identified risks, empowering you to make informed decisions
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Provide strategic advisory support on key resourcing decisions
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Trust & Safety for Digital Products
Your product can build a reputation that will attract new users and keep existing users coming back by developing a strategic trust & safety program including response to safety incidents, and risk and regulatory compliance.
What we do :
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Build a trust & safety philosophy woven into your mission and values, differentiating yourself and driving growth, irrespective of your size or budget
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Define your community guidelines, product policies, and transparency strategy to cultivate your platform’s desired user experience, and protect your relationships with stakeholders
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Provide support in crafting your public response to critical trust & safety incidents
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Assess third party trust & safety tools and software to recommend which product is best for your use-case
Demystification for Everyone
Governments, educators, regulators, digital advocacy groups, law enforcement professionals, public figures, and everyday users – the digital landscape constantly throws curveballs, demanding constant adaptation from everyone who interacts with it. From evolving product offerings to ever-changing policies and enforcement systems, these platforms influence our world in profound ways. Understanding how they function empowers all of us to navigate the online world more effectively.
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What we do :
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Design customised workshops and training programs to cater to the specific needs of different stakeholder groups
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Provide critical knowledge necessary to amplify your strategic advantage, based on your goals.
Our expertise is based on years of experience leading cutting-edge integrity and trust & safety risk management programs at the world's largest tech companies. We are uniquely positioned to offer both subject matter expertise and operational management frameworks to empower you to navigate the increasingly complex risk landscape - whether for rapid response to a crisis or for long-term planning.
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Learn more about us here
